Contact
Talk to a human.
No forms, no ticket numbers. Send us a WhatsApp message and someone from the Vitalume team replies, usually within a few hours.
WhatsApp only. Tap the number on your phone, or scan it into WhatsApp Web on desktop.
App support
Something not working, a wrong estimate, a sync problem or an account question.
Message on WhatsApp →Billing
Subscription, trial or store receipt questions. Send a screenshot and we sort it.
Message on WhatsApp →Partnerships
Coaches, gyms, dietitians, creators and communities.
Message on WhatsApp →Press
Interviews, screenshots, founder quotes and the press kit.
Message on WhatsApp →Before you message
Faster help, fewer messages.
For app problems, include your device, the app version (Profile → Settings → About) and, if it is about a specific meal or workout, the date. A screenshot beats a paragraph.
The FAQ answers most questions about logging, wearables and subscriptions.
Refunds are handled by Apple and Google; we can point you to the right page.
Wapp LTD
Lahore, Pakistan
Privacy and data requests
privacy@vitalume.aiKept on email so requests have a written record.